FREQUENTLY ASKED QUESTIONS
To receive an additional discount, spend more on our website – the more you spend, the more you save. Tier upgrades are automatic, your status will change once your qualifying spend reaches a new threshold. Qualifying spend excludes GST, for information on tiers, visit our Loyalty Program page.
Yes. All tiers are re set to Bronze on the 1st July each year.
All orders placed are dispatched within 1 business day and are sent via Australia Post. For deliveries in Australia, standard shipping orders are delivered within 3-5 business and express shipping orders are delivered with in 1-3 business days. Allow up to 2 weeks for all international deliveries.
Have more questions? Please email firstname.lastname@example.org or call 1300 322 200 and let us help you smile.